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Frequently asked questions

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General

Is Car Notes free?
Yes. Every feature is free, with no ads and no limits on cars or entries.
Which platforms are supported?
The web app works in any modern browser on a computer or phone. An Android app is coming to Google Play, and iPhone will follow later.
Which languages are available?
English and Ukrainian. You can switch at any time in Settings.

Tracking

How is fuel consumption calculated?
From full-tank fill-ups: the fuel added between two full tanks divided by the distance driven, times 100. Partial fills count towards the next full tank.
Why split a service bill into lines?
So you can later see what a specific part cost each time, compare garages and see how much you spend on labour.
Can I track several cars?
Yes, as many as you like. Each car has its own statistics, reminders and notes.
Which currencies are supported?
Each car has a main currency: hryvnia, euro or US dollars. You can add a second one and enter expenses in either. Each expense is also saved in the other currency at the official National Bank of Ukraine rate for that day, so totals are never mixed.
Does it work in miles and gallons?
Yes. Choose kilometres and litres, miles and UK gallons, or miles and US gallons in Settings. Switching changes what you see and type, not your data.
Will my phone remind me?
In the Android app, yes: reminders and documents with a date send a notification, and Settings lets you choose what and how many days ahead. Reminders set only by km show up in the app, not as a notification. The web app sends no notifications.

Data & privacy

Can I move my history from another app?
Yes. Profile → Data → Import from CSV or another app reads an expense export, lets you check every row and skips ones you already have. If you use Drivvo, Fuelio, Fuelly or another app, send us the file from the same screen: a person sets up the import, which takes a few hours.
Can I export my data?
Yes, for free and with no limits. Profile → Data saves everything as JSON, or one car as CSV that you can import back.
Where is my data stored?
In your private account, so the same history is on your phone and in the browser. Receipt and document photos are kept in private, encrypted storage and are never public.
Do you collect statistics?
Only if you agree. The site and the app ask first, and you can change your answer at any time: Cookie settings on the site, Settings in the app. Statistics show which pages and screens are used, never your amounts, notes or plates.
Do you see where I park?
No. A saved parking spot stays on your device and never reaches our servers. In the web app the map comes from Google, so Google sees the map area you view.
I forgot my password. What now?
Tap “Forgot password?” on the sign-in screen and enter your email. We send a link that works for one hour and signs you out everywhere once the password is changed.
How do I delete my account?
Follow the steps on the Delete account page.